Privacy Policy

Last Updated: February 3, 2026

1. Introduction

Welcome to Gradby ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website gradby.com.

2. Information We Collect

We may collect several types of information from and about users of our website, including:

  • Personal Identification Information: Name, email address, phone number, and educational background when you register for an account or apply for programs.
  • Usage Data: Information about how you use our website, products, and services.
  • Technical Data: IP address, browser type, time zone setting, and location.

3. Analytics and Advertising Tools

To improve our services and provide a better user experience, we use the following third-party tools:

Google Analytics

We use Google Analytics to track and report website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on.

Meta Pixel (Facebook Pixel)

We use the Meta Pixel to measure the effectiveness of our advertising by understanding the actions people take on our website. This allows us to show you relevant advertisements on Meta platforms (Facebook and Instagram). The data collected is anonymous to us, but it can be stored and processed by Meta to connect with your user profile.

4. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our platform.
  • Process your university and visa applications.
  • Connect you with qualified counsellors.
  • Notify you about changes to our services.
  • Provide customer support.
  • Monitor the usage of our platform to improve performance and user experience.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@gradby.com